回到家, 螢幕就出現狀況 .
就只能自己去跟 CASIO 交涉了。
但我不可能用破日文去交涉, 只好用破英文 .
I have bougnt the XD-B9800 for 2 years.
and recently the LCD screen looks broken.
(some region shows black like ink, but all other functions works well as usual)
I am a Taiwanese, but there is no repair store in TW,
Could you let me send my dictionary to Japan and get repaired?
I would set it to CASIO company, and the repair fee and ship fee to TW will
pay on my credit card.
Thank you. (If I cant do that, could you give me some advice, thank you)
Thank you for your e-mail and patronage of Casio product.
This is Mr.Yamamoto of CASIO TECHNO CO.LTD HIGASHI NIPPON REPAIR CENTER.
We are glad to inform you that it is possible to send your dictionary to Japan.
However,unfortunately,we are not able to accept credit card payment,so we would appreciate it if you will kindly study to make remittance based on following procedure.
We would appreciate it if you will kindly make remittance for yen　13,500 to following bank account and then let us know by e-mail when you finished.
Parts expense: yen 11,340
Delivery fee: yen 2,160
TOTAL: yen 13,500(with tax)
Bank name: SUMITOMO MITSUI BANKING CORPORATION ,Kanda-branch
Checking account number:1859090
Bank account name：CASIO TECHNO CO.LTD
CASIO TECHNO CO.LTD HIGASHI NIPPON REPAIR CENTER
28-2 Inadaira 3-chome,Musashi- Murayama-shi ,
TOKYO 208-0023, JAPAN
Please insert your memo to show your full return address:
Your company's name(If the return address is your company)
Full address ,Telephone number:
Please attach a copy of this e-mail together with your goods.
I am Mr. Itsour, Hsu.
I have finished paying 13500 yen to your bank account for my repair fee for XD-B9800 on May 20, 2014.
Please pay attention to it in 2 working days.
And I will send my Electronic dictionary to your REPAIR CENTER tomorrow.
Thank you very much.
Thank you for your kind information.
We are glad to inform you that we confirmed your payment today.
As soon as receiving your XD-B9800,we will repair and return it.
We understand that you inserted your memo with your product to show your full return address as we requested.
Dear Mr.Hus Yi Lin,
We are glad to inform you that we finished our repair and
dispatched it by DHL today.
Waybill Number ：6209380914
Display unit Replacement due to broken display
PCB Replacement due to abnormal value of consumption current
也在今天從 DHL 送到公司